Reference

Terms Conditions in Plain Words

Your whole account runs on one set of terms: how you sign in, what a bKash or Nagad wallet step commits you to, and what happens when a transfer needs checking.

Account rulesWallet termsBangladesh regionPolicy updates

See The Lobby Read FAQ

DATA AND ACCESS

How We Handle Your Data and Access

Two records matter most on any account: how you log in, and where your money moved. A one-time code goes to the number registered on the day you opened the account, not to a number someone adds later. Wallet references from bKash, Nagad, Rocket or a bank transfer are stored against the transaction, so a payout that gets questioned can be traced back. You can ask what we hold, ask for a correction, or ask us to close the account — all from one support thread.

Account data we hold We store the details you enter when you open the account, your wallet history and the devices that log in. Payment names come from bKash, Nagad, Rocket or your bank, and sit tied to your account alone.

Cookies on the lobby Session cookies keep you logged in between taps on a mid-range Android. Switch them off and the account still works, but you re-enter your password each time you come back.

Login codes on new devices A one-time code goes to your registered number before the account opens on a new handset. Never share it. If a code arrives when you didn't ask, message support and we end that session.

Retention and change requests Transaction records stay while the account is open, and for the period local rules require after it closes. Ask for a correction, a copy, or a deletion through support and we confirm what was done.

WHERE TO ASK

Reaching Support About a Terms Issue

Most terms questions turn out to be wallet questions, so our desk starts there. Open chat from the same phone you use to log in and quote the reference on your last bKash, Nagad or Rocket transfer — that single detail saves a round of messages. If the question is about what the terms actually say, name the section and we'll point you to the exact clause. Keep your registered number handy, because we confirm it before we discuss anything tied to the account.

What Accepting These Terms Means

kg9995 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Using kg9995 means you accept this terms page, and that acceptance is what keeps your account open. Nothing here is a promo line: these are the working rules on eligibility, wallet movement, account closure and how a disagreement gets handled. Access depends on your local law

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and eligible regions, so if the service isn't offered where you are, these terms don't cover you and an account opened from there may be closed. Payments sit under the same rules. You can fund your account wallet through bKash, Nagad, Rocket, Upay or a bank
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transfer, and each rail carries limits the provider sets, not us. Send from a wallet registered in your own name; a third-party transfer can stall at verification and hold up the payout behind it. When you request a withdrawal, we check the sending wallet against the
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name on the account before anything is released. We revise this page when payment rails, game providers or local rules shift. The text published here is the one that applies, so read it again after an update notice. Close an account with a bet still running
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on a BPL cricket market and that bet settles under the wording in place when you placed it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About the Account Terms

These come up most often on chat, so we've answered them here rather than making you wait for a reply. Each one points at the clause that covers it, and the section names match the wording above.

Yes. Accepting this page is what keeps the account active. If you don't agree with a revision, stop using the account and ask support to close it; the earlier wording no longer applies.

Access depends on your local law and eligible regions. We build for Bangladesh, but if the service isn't offered where you are, these terms don't cover you and the account may be closed.

Send only from a wallet registered in your own name. A payment from a family member's bKash or Nagad account can stall at verification, and the withdrawal tied to it won't clear until the names match.

Ask support in writing and we confirm the request on your registered number. Any balance left after pending checks goes back to the wallet you paid from; running bets settle under the terms first.

We post the revised text on this page before it takes effect and note what changed. Log in after that and the new version governs the account, so it's worth a look before your next deposit.

The live page you're reading is the governing text; we don't run separate regional copies. If you want a copy for your records, ask support and they'll send the current version to your email.

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