Reference

Register With Your Mobile Number

Open your account with a Bangladesh mobile number and a one-time code, then move money from bKash, Nagad or Rocket whenever you want to.

Mobile number sign-inbKash, Nagad, RocketOne-time code on your handsetSame account on any device
kg9995 Register With Your Mobile Number

What the Sign-Up Form Asks For

Filling the form takes one screen. You type a Bangladesh mobile number, choose a password, and confirm the six-digit code we text to that number — the code is what ties the account to your handset, so use a number you actually carry. There is no separate app for the sign-up step; the page opens

in Chrome on a mid-range Android phone over 4G, and the same account works on a computer later. Once you are in, the account area holds three things you will use often: wallet balance, deposit history and sign-in settings. Add your bKash, Nagad or Rocket number before your first withdrawal so the payout lands in

a wallet registered in your own name, since a mismatch there is the usual reason a verification check stalls. Coming back is quicker. Number and password get you in, and if you forget the password the same one-time code resets it.

  • Code tied to your handset Your mobile number is the key. We send a six-digit code to that phone, you enter it once, and the session is bound to the device you used.
  • Wallet added in your own name Put the bKash, Nagad or Rocket number you actually own on the account before your first payout. Names on the wallet and the account have to line up.
  • Identity check before payout The first withdrawal goes through a document check — photo ID plus a matching wallet name. Clear it once and later requests follow the saved record.
  • Sessions you can close See where you are signed in and end a session from the account area. Handy if you shared a phone or switched handsets in the middle of the week.

Account

Filling the form takes one screen. You type a Bangladesh mobile number, choose a password, and confirm the six-digit code we text to that number — the code is what ties the account to your handset, so use a number you actually carry. There is no separate app for the sign-up step; the page opens in Chrome on a mid-range Android phone over 4G, and the same account works on a computer later. Once you are in, the account area holds three things you will use often: wallet balance, deposit history and sign-in settings.

See The Lobby

Your details are encrypted for secure account access.

ACCOUNT HELP PATHS

Where to Get Account Help

Three ways in, all reachable from the account. The chat icon sits on every screen once you sign in — that is the quickest route for a bKash transfer that has not landed or a Nagad ID typed with one digit wrong. If you cannot sign in at all, the sign-in screen carries a ticket form that works without a session; put the registered number and a screenshot of the wallet message in the first reply. Wallet name mismatches go to the same queue. Our Bangladesh team works through tickets in the order they arrive, so send everything in one message.

Team online

Chat inside the account

Tap the chat icon from any signed-in screen. Wallet questions — a bKash transfer that has not appeared, a Nagad ID with a wrong digit — go to the team that checks transfers.

Ticket from the sign-in screen

Locked out or lost the handset? Send a ticket with your registered number and we reset access after confirming a few account details you already know.

Wallet name matching

If the name on your Rocket wallet differs from your account, message us before requesting a payout so the record can be corrected early rather than at the cashier.

WALLET CASH IN

Cash In From bKash, Nagad, Rocket

Cash in from the wallet already sitting on your phone. Pick bKash, Nagad or Rocket in the cashier and we show the receiving number and the amount field together on one screen, so nothing gets copied from the wrong place. Send the money from your own wallet app, paste the transaction ID back into the form, and your balance updates on the account once the transfer is matched. Withdrawals travel the same rail back to the wallet you funded with, after the identity check on your first request. Availability depends on local law and eligible regions.

bKash Send from your own bKash app to the number the cashier shows, then paste the transaction ID into the form. We match it to your account and the balance moves.
Nagad Nagad transfers work the same way. Keep the sender number identical to the wallet on your account, otherwise the payment sits unmatched until support steps in.
Rocket Rocket is there for account holders who bank through the app. Type the amount, confirm it, and copy the reference number back while the cashier screen is open.
SAFETY ON FILE

How kg9995 Keeps Your Account Safe

Your account holds money, so the checks are deliberately boring. Sessions run over an encrypted connection, the one-time code goes only to your registered handset, and the wallet name on file has to match your ID before a first payout leaves. You can end a session from another device in the account area, and you set your own weekly spending caps in the same place — lower one and it applies straight away. Details sent for verification stay on the account record, and we ask for nothing beyond what the wallet and the check actually require.

Encrypted sessions

Sign-in and wallet pages run over an encrypted connection, so the code we text and the details you type stay between your phone and our servers.

Identity verified once

Photo ID and a matching wallet name are checked before the first payout. One clean check keeps later withdrawals on the same verified record.

Spending caps you control

Set a weekly cap in the account area and lowering it applies immediately. Raising it later takes a short confirmation step rather than a single tap.

Data kept to your account

We store what is needed to run your wallet and verification, and you can ask what is held about you through the chat inside your account.

Sign-Up Questions, Answered Plainly

The things people ask us most before opening an account, in the order they usually come up. If your question is about a specific wallet transfer, the chat inside the account gets a faster answer because we can see the record.

A Bangladesh mobile number that can receive SMS, a password you choose, and later one wallet name — bKash, Nagad or Rocket. Nothing else is asked at the form stage.

Yes. Sign in with the same number and password and the lobby loads the same wallet and history. A session started elsewhere can be ended from the account area.

Check the number you typed, then request a fresh code once the countdown ends. Codes go to the handset, so a shared SIM or a switched-off phone will block that step.

First payouts go through identity confirmation, and the name on the wallet has to match the account. Send the document once and later requests follow the saved record.

Use the reset option on the sign-in screen. We text a code to the registered number, you set a new password, and open sessions on other devices are closed.

No. Creating the account only sets up your number and password. You move money separately from bKash, Nagad or Rocket once you are inside the wallet area.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.